Become a fan now!

http://survey.constantcontact.com/survey/a07e2n55ajzg2hoscu8/start

Getting the good comments on what is working well is always nice, but getting your input on what is missing/broken/making you crazy is what we are really looking for; and we got a lot of it. I’ll probably need a few posts to address some of the things that can be addressed now.

Some statistics:

• 80% of respondents are using Simply Accounting 2008 and up;
• 70% of respondents are using Excel 2007;
• 50% of respondents consider themselves beginners with XLGL;
• 70% of respondents are likely to continue updating XLGL, but want to see more new features.

Other key points:

• Ease of use. There are 2 clear groups here. Those that think that XLGL is a breeze to use and just want more features, and those who are still having a hard time using it.
• Documentation. Incomplete, all over the place, hard on the new user.
• Customer service. Above average. Thank you.
• More, more, more. More features, more templates, more training.

Some of the suggestions made are being implemented right now. Others will come later in 2010, as a part of our big update to XLGL. While adding new feature, we are also hard at work to make XLGL more accessible to everyone, without regard to their Excel skills.

I will personally read all of the survey form and may even contact some of you. In the meantime, remember that we are always listening, so send your comment/suggestion this way.

Pierre Alain

Welcome to the new XLGL blog!

I will use this blog to inform you on everything XLGL. Features, tips & tricks, news, everything. You are welcome to send all questions you may have. Use the comment section or send an email at xlgl@logicimtech.com.

So what would you like to read about? Don’t hesitate to let me know.

Pierre Alain